Help Center
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Find help with playing the world in your browser — shifts, your company, land and the market — plus your WoA account, profile, guilds, factions, support tickets and site features.
You can read everything here without signing in. Support tickets require a WoA account.
Looking for gameplay guides?
The Help Center answers “how do I” — playing the world in your browser, your account, and the site. The Wiki answers “what is this” — WoA, its regions, skills, quests, factions and war seasons, and how its economy works.
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Pick a topic to see related help articles.
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The questions players ask most often.
The World 3 min read
Your first shift
How to earn your first gold in the browser — where to click, how long it takes, and what happens when it finishes.
Read article Account & Login 3 min read
How to connect your WoA account
Sign in with Discord and link your in-game profile so the website knows it is really you.
Read article Public Profile 4 min read
How to edit your public profile
Use Profile Studio to set your avatar, banner, bio, and social links, then control what is visible.
Read article Guilds 4 min read
How guild applications work
Find a guild, apply in one click, and follow your application while the guild leaders review it.
Read article Factions 4 min read
How faction reservations work
Reserve a faction name, create your faction, and get it ready for recruitment and war.
Read article Support Tickets 3 min read
How to create a support ticket
Open a ticket for account, store, or gameplay help, then follow it and reply to staff.
Read article Notifications 4 min read
How notification settings work
Use the Notification Center, manage read and archived items, and fine-tune what you are notified about.
Read article Privacy & Settings 4 min read
How privacy settings work
Control which parts of your public profile are visible, and understand what stays public.
Read article Store & Subscriptions 3 min read
What to do if a store reward is missing
Steps to take when a purchase or reward has not shown up, and how to get it sorted quickly.
Read article Recently updated
The latest additions and refreshes to our help articles.
The World Updated 06 Aug 2026
Your first shift
How to earn your first gold in the browser — where to click, how long it takes, and what happens when it finishes.
Read article The World Updated 06 Aug 2026
Your company and its treasury
Where your gold lives, why some of it is pledged, and how a company becomes a corporation.
Read article The World Updated 06 Aug 2026
Land: concessions and holdings
How to get land you can work without ever launching Hytale, why a holding goes quiet, and how to wake it up.
Read article The World Updated 06 Aug 2026
Selling what you make
From the warehouse to gold: the state's standing offer, the exchange, and why output can be lost.
Read article The World Updated 06 Aug 2026
The institutions of Downtown
The bank, the exchange, the contract hall and the rest are buildings on the map. What each one is for, and which are not open yet.
Read article The World Updated 06 Aug 2026
The bank: deposits and loans
How lending works between players — what a deposit earns, what a loan costs, and what a default actually takes from you.
Read article Still need help?
If you cannot find the answer, contact WoA support and our staff team will help you.